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Wise card declined in the UK

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(@ariadrifter351)
Posts: 1
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Topic starter
 

Why do ATMs and shops in the UK just keep declining my wise card. It worked fine in other countries


 
Posted : January 25, 2024
(@rebecca571)
Posts: 676
Honorable Moderator
 

Absolute nightmare with my Wise card in the UK last month! Worked perfectly in Spain and Germany, but London was a disaster - declined at 2/3 contactless terminals. Called Wise, and they said it’s a known issue with UK merchants flagging "non-UK issued" cards as "high risk." Their solution? Use Apple/Google Pay linked to Wise it bypasses the problem somehow. Also, avoid smaller corner shops; they’re the worst offenders. Ended up using my Monzo as a backup. Still love Wise for transfers, but their card reliability here is iffy.


 
Posted : June 23, 2025
(@melaniesmith)
Posts: 285
Reputable
 

Had this at Sainsbury’s self-checkout. Wise support told me some UK merchants block "non-resident" cards for "fraud prevention." Joke’s on them - I just used my Starling account instead. Wise is still king for FX rates though.


 
Posted : June 23, 2025
(@harrisp)
Posts: 407
Reputable
 

Yep, UK is weirdly strict. Two things:

Always select "credit" even if it’s a debit card. Some UK systems treat Wise as prepaid (which triggers declines).

Turn on "international transactions" in your Wise app. Mine was off by default after an update.

Side note: Revolut worked flawlessly for me in the same places. Might carry both next time.


 
Posted : June 23, 2025
(@richwalker09)
Posts: 691
Honorable Moderator
 

Posted by: @ariadrifter351
↑

Why do ATMs and shops in the UK just keep declining my wise card. It worked fine in other countries

Ugh, same issue here! My Wise card got declined at 3 different UK ATMs last week even with plenty of balance. Called support and they said it’s a "local bank security quirk." Apparently, some UK terminals flag non-UK-issued cards (even though Wise’s IBAN is Belgian). Workaround: Use ATMs inside major banks like Barclays or Lloyds they’ve worked for me. Shops are hit-or-miss; Tesco accepts it, but Boots auto-declines. So annoying!

 


 
Posted : June 23, 2025
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