The ATM just swallowed my debit card and didnt return it. This was in Cuba, close to where Im staying. Any idea if local banks can help? Help SOS how to get it back
I'm sorry to hear that. My advice is to assume the card is gone and will be destroyed. Cuban banks, including ones you'll find in tourist areas like Banco Metropolitano, are not set up to process returns for foreign cards. Your best course of action is to contact your home bank immediately to cancel it. The phone number should be on the back of your card. For cash, you can visit a CADECA and withdraw funds with your passport or consider a prepaid card if you have a backup.
This is a stressful situation, but don't hold out hope for getting the card back. The Cuban banking system is heavily regulated and not set up to return foreign cards. I was there last year and a local told me this happens frequently, and the banks will not give you back a card from a foreign bank. The only solution is to contact your bank immediately and get them to cancel the card. You can also try to use a prepaid card if you have one, but cash is really king here.
That's the Cuban ATM experience for you! Happens to a lot of people. You have zero chance of getting that card back from a local bank. Their internal procedures are not designed for it. The best move is to call your home bank right now and report it lost. You will need to rely on other methods for money. Your best option is to have a family member or friend send you a money transfer via Western Union. That is a reliable way to get cash in Cuba.
Oh man, that's a tough one, especially in Cuba where financial systems are different. When an ATM eats your card here, getting it back is almost impossible. The local banks like Banco de Crédito y Comercio (BANDEC) or the state-run Casas de Cambio (CADECA) have strict protocols. They will not return foreign cards to tourists. Your best bet is to call your bank back home immediately, explain that the card was swallowed in Havana, and have them cancel it. You'll need to rely on cash for the rest of your trip.