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Lost my card to an ATM in Canada

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(@liladrifter292)
Posts: 1
New
Topic starter
 

The ATM just swallowed my debit card and didnt return it. This was in Canada, close to where Im staying. Any idea if local banks can help? Help SOS how to get it back


 
Posted : November 18, 2024
 Nina
(@nina)
Posts: 1050
Noble
 

the ATM was at CIBC or Scotia, go to the branch ASAP with your ID. They’re usually super helpful. 


 
Posted : June 30, 2025
 Hans
(@hanszimmer)
Posts: 101
Estimable
 

Had the same problem in Vancouver. RBC ATM swallowed my card. I flagged a bank rep inside and they said they retrieve foreign cards only if the bank owns the ATM. If it’s a third-party machine, it’s gone. I always carry a second card now, just in case


 
Posted : June 30, 2025
(@charliexx)
Posts: 102
Estimable
 

yeah my card got stuck in a Scotia ATM in Montreal. was outside the bank so couldn’t get it back. just called my bank and blocked it. some machines outside don’t return cards if there’s a tech error. better to use ones inside branches next time.


 
Posted : June 30, 2025
(@travellisa)
Posts: 104
Estimable
 

Happened to me at a TD Bank ATM in Ottawa. I just walked into the branch the next morning with my passport, told them the exact time and location, and they retrieved it. Took about 20 minutes. If the ATM is attached to a bank, you’ve got a decent shot at getting it back


 
Posted : June 30, 2025
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