I was using an ATM near my hostel in Albania, & it took my card & never gave it back. No error message, just gone. Has anyone had this happen? Whats the fastest way to get it back? Any advice on who to call or what to do next?
If it’s a Union Bank, Credins, or OTP ATM attached to a branch, they might give it back if you show ID fast. But if it’s a standalone one the card is gone. Block it ASAP!
lost my N26 card in Tirana. ATM at OTP just took it and screen froze. couldn’t get any help there, staff only spoke Albanian and weren’t helpful. ended up using backup Wise card. always bring 2!
yes same thing happened 😖 in Saranda at a Credins ATM. went back in the morning and they said it already got sent to central office to be destroyed. call your home bank and block it straight away, especially if it’s not a bank-owned ATM.
Happened to me at a BKT ATM in Tirana 😩card went in, no error, no return. I went to the nearest BKT branch the next morning with my passport and they had it. They said if the ATM is outside a branch, they usually keep it for 48 hours max. Definitely go fast.
Be warned - the Tirana Bank ATM debited my card but didnt give me any money. No clear resolution either.
Fast service from the Tirana Bank ATM - in and out without any hassle.
Used the Tirana Bank ATM - super easy access and quick to find, especially helpful when youre short on time.
Buon servizio at Credins Bank - everything worked well and the process was smooth.