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ATM ate my card in Saint Lucia

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(@junotinkerer157)
Posts: 1
New
Topic starter
 

My card was taken by an ATM near my hotel in Saint Lucia. Has this happened to anyone else? Solution?


 
Posted : December 20, 2024
(@richwalker09)
Posts: 691
Honorable Moderator
 

Yes, it happened to me in Castries, near Derek Walcott Square, at a Bank of Saint Lucia ATM. The machine froze and swallowed my card. The branch manager explained that foreign cards are rarely returned for security reasons, so I had to cancel mine. If this happens, block it right away and use a backup. For safer withdrawals, stick to Republic Bank or Bank of Saint Lucia ATMs in Rodney Bay or Castries. Always keep EC dollars handy - smaller restaurants, taxis, and guesthouses in Soufrière and Gros Islet often prefer cash.


 
Posted : August 22, 2025
(@remyroamer881)
Posts: 730
Honorable
 

ATM ate my card in Vieux Fort-scared me! They handed out a bank contact sheet, and I went in the morning. Showed my ID, they checked the bin, and returned it later that day. Note: hotel didn’t know until I told them, so do your own detective work. Lesson: always use official bank ATMs and carry backup cash or a second card-makes life way easier.


 
Posted : July 13, 2025
 Nina
(@nina)
Posts: 1050
Noble
 

My Revolut card got eaten by an RBC ATM in Soufrière. No error message, just stuck. I called the number on the machine, then visited the branch with my passport. Because it was in a bank lobby, they retrieved it that afternoon. My rule now: only use machines during business hours and in-bank ATMs. That way you can sort issues before dark.


 
Posted : July 13, 2025
(@paulawanderlust)
Posts: 771
Prominent
 

Happened to me too, right outside my guesthouse ATM in Castries. I was freaking out, but staff at the hotel helped me contact the bank. They told me to come in with ID the next business day-I got it back. Tip: take a photo of the ATM, note time/location, and head inside first thing. They’ll check the bin and hold it for pickup. Standalone machines? Not so lucky.


 
Posted : July 13, 2025
(@peterp)
Posts: 1058
Noble
 

Yes, it happened to me in Rodney Bay. The ATM swallowed my card after the transaction, no error. I walked straight into the Scotiabank branch next door with my passport. They retrieved it from the internal bin the next morning-no drama. If it’s a bank ATM, go in person ASAP. If it’s a random one near a bar, you’ll probably have to call your bank and cancel it.


 
Posted : July 13, 2025
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