My card was taken by an ATM near my hotel in Saint Lucia. Has this happened to anyone else? Solution?
Yes, it happened to me in Castries, near Derek Walcott Square, at a Bank of Saint Lucia ATM. The machine froze and swallowed my card. The branch manager explained that foreign cards are rarely returned for security reasons, so I had to cancel mine. If this happens, block it right away and use a backup. For safer withdrawals, stick to Republic Bank or Bank of Saint Lucia ATMs in Rodney Bay or Castries. Always keep EC dollars handy - smaller restaurants, taxis, and guesthouses in Soufrière and Gros Islet often prefer cash.
ATM ate my card in Vieux Fort-scared me! They handed out a bank contact sheet, and I went in the morning. Showed my ID, they checked the bin, and returned it later that day. Note: hotel didn’t know until I told them, so do your own detective work. Lesson: always use official bank ATMs and carry backup cash or a second card-makes life way easier.
My Revolut card got eaten by an RBC ATM in Soufrière. No error message, just stuck. I called the number on the machine, then visited the branch with my passport. Because it was in a bank lobby, they retrieved it that afternoon. My rule now: only use machines during business hours and in-bank ATMs. That way you can sort issues before dark.
Happened to me too, right outside my guesthouse ATM in Castries. I was freaking out, but staff at the hotel helped me contact the bank. They told me to come in with ID the next business day-I got it back. Tip: take a photo of the ATM, note time/location, and head inside first thing. They’ll check the bin and hold it for pickup. Standalone machines? Not so lucky.
Yes, it happened to me in Rodney Bay. The ATM swallowed my card after the transaction, no error. I walked straight into the Scotiabank branch next door with my passport. They retrieved it from the internal bin the next morning-no drama. If it’s a bank ATM, go in person ASAP. If it’s a random one near a bar, you’ll probably have to call your bank and cancel it.