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Wise card declined in Austria

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(@ninasnacker19)
Posts: 1
New
Topic starter
 

Why do ATMs and shops in Austria just keep declining my wise card. It worked fine in other countries


 
Posted : April 17, 2025
(@remyroamer881)
Posts: 730
Honorable
 

Had no luck in Innsbruck - my Wise card was rejected at all ATMs and shops I tried, including Hypo Tirol Bank and local stores in the old town. Locals said it’s common for prepaid cards to be declined here. Used my Revolut card instead, which worked everywhere. Always have a backup plan.


 
Posted : July 13, 2025
 Nina
(@nina)
Posts: 1050
Noble
 

I actually had success using my Wise card at a Bawag P.S.K. ATM in Graz. I made sure to select EUR, declined currency conversion, and used chip+PIN. It went through smoothly. Also paid at a few supermarkets like Spar without issues. Looks like it depends on the bank and terminal. Prepare your app settings, and you might have luck.


 
Posted : July 13, 2025
(@paulawanderlust)
Posts: 771
Prominent
 

My Wise Visa didn’t work at ATMs in Salzburg, like those at Sparkasse and Volksbank. Tried a few POS payments at restaurants and stores around the old town, but no luck. Contacted Wise, and they said some banks here don’t accept prepaid cards from fintechs. Used cash for most things and a backup Mastercard.


 
Posted : July 13, 2025
(@peterp)
Posts: 1058
Noble
 

I was in Vienna last month and my Wise Mastercard was declined at several ATMs, including Erste Bank and Raiffeisen Bank near Stephansplatz. Also tried paying at cafes in Neubau and shops in Mariahilfer Straße, but the card got rejected. Locals said some Austrian banks have strict rules on fintech cards. I switched to my traditional Visa and had no problems.


 
Posted : July 13, 2025
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