The ATM just swallowed my debit card and didnt return it. This was in Norway, close to where Im staying. Any idea if local banks can help? Help SOS how to get it back
I had my German Mastercard taken by a SpareBank 1 ATM in Trondheim late on Friday. By Monday morning, staff said the card had already been destroyed. I had to cancel and switch to my Monzo backup. Norway is extremely card-friendly, but not having my main card made rural travel harder. Always carry a second card and avoid weekend withdrawals.
My Wise Visa was captured by a DNB ATM in Oslo. I went into the branch the next morning, and they returned it after verifying my ID. Staff spoke English and explained it was a technical error. A fellow traveller also recovered their Monzo card from a Nordea branch in Bergen. Using ATMs attached to branches usually makes recovery straightforward in Norway.
In Norway, ATMs are mainly operated by DNB, Nordea, and SpareBank 1. If your card is swallowed, go to the branch with your passport. DNB and Nordea typically return foreign cards if you report it quickly, but many ATMs destroy them within 24 hours. Call the hotline number printed on the ATM immediately. Norway is highly card-friendly, but keep some kroner handy for small cafés or rural areas.
My debit card got eaten at a DNB ATM right by Oslo Central Station. The screen froze and restarted, and I never got my card back. I went to the nearby branch the next morning, and staff explained they mail foreign cards back to the issuing bank, not directly to travelers. I had to cancel mine via my app. Norway is highly card-friendly-every café, bar, and even food trucks around Grønland accepted my backup Visa. But it’s scary when you realize the captured card won’t be returned quickly. Always keep a spare card when traveling here.