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Card declined at multiple ATMs in France - help!

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(@kaiwalker394)
Posts: 1
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Topic starter
 

Ive tried several banks, and every time my card is declined. Its a Revolut card with enough balance. Is this a known issue in France?


 
Posted : April 28, 2025
(@harrisp)
Posts: 407
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I was using Revolut for everything and suddenly couldn’t pay at a supermarket in Marseille. The card wasn't blocked and there were funds, but the terminal kept saying declined. I used my backup card from my regular bank and it worked fine. Later I checked and it was something about offline terminal compatibility. Now I always keep a physical backup card and not just rely on Revolut.


 
Posted : June 21, 2025
(@rebecca571)
Posts: 676
Honorable Moderator
 

Mine worked for contactless payments in shops and restaurants without a problem, but got rejected at both ATMs I tried in Lyon. I ended up transferring money to my Wise account and using that card at ATMs instead. Wise seemed to work at almost every ATM I tried, including La Banque Postale.


 
Posted : June 21, 2025
(@richwalker09)
Posts: 691
Honorable Moderator
 

Same here with Revolut Mastercard. Worked perfectly in Spain and Germany, but in Nice it got declined at 3 different machines. I contacted Revolut and they said it’s a known issue with certain ATM networks in France, especially when the machine is set up for domestic cards only. I finally got it to work at a Crédit Mutuel ATM.


 
Posted : June 21, 2025
(@melaniesmith)
Posts: 285
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Posted by: @kaiwalker394

Ive tried several banks, and every time my card is declined. Its a Revolut card with enough balance. Is this a known issue in France?

Yes, this happens more often than you'd expect. I had a Revolut Visa and it got declined at multiple ATMs in Paris, especially Crédit Agricole and BNP Paribas. No explanation, just refused the transaction. Eventually I tried a Société Générale ATM and it worked fine. It seems like some banks in France don’t accept certain fintech or prepaid cards, even if they’re Visa or Mastercard.

 


 
Posted : June 21, 2025
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