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Accept or Decline Conversion at ATMs in Israel - What should I choose?

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(@roryexplorer317)
Posts: 1
New
Topic starter
 

Just used an ATM in Israel and it asked me to accept or decline conversion. I chose Accept but now Im not sure if I paid extra fees. Can someone explain what this means and whats the right option?


 
Posted : December 3, 2024
(@remyroamer881)
Posts: 730
Honorable
 

Yes, it’s totally normal  but definitely not ideal. I used a Mizrahi-Tefahot ATM in Eilat, and after selecting “Accept,” my N26 card showed I’d been charged using a really inflated rate. It’s the DCC trick  if the ATM offers to convert to your home currency (USD, GBP, EUR, etc.), they apply a steep markup in the background. From now on, I always Decline Conversion and let my card provider handle it  way more transparent and cheaper.


 
Posted : July 12, 2025
 Nina
(@nina)
Posts: 1050
Noble
 

Happened to me last month in Haifa at a Discount Bank ATM. I picked “Accept” because the screen made it sound like the smart choice. But my Monzo account was charged at a bad rate  and that’s when I learned about DCC. The ATM does the currency exchange, and it’s never in your favor. Next withdrawal I chose “Decline” and saved noticeably. Best tip: Decline every time the ATM asks to convert.


 
Posted : July 12, 2025
(@rebecca571)
Posts: 676
Honorable Moderator
 

Same here  I used a Leumi ATM near the Western Wall in Jerusalem and pressed “Accept.” Thought I was playing it safe, but my Revolut statement showed a horrible exchange rate. What they don’t tell you is that Accept means the ATM does the conversion and charges more through the rate itself. Always Decline  your travel card (Wise, Monzo, etc.) will convert at a more favorable rate with fewer surprises.


 
Posted : July 12, 2025
(@harrisp)
Posts: 407
Reputable
 

Yes, that’s a typical Dynamic Currency Conversion (DCC) situation. I withdrew from a Bank Hapoalim ATM in Tel Aviv and chose “Accept” thinking it would reduce fees. Later, my Wise card showed a poor exchange rate, about 5-6% worse than usual. When you accept, the ATM converts the money using its own inflated rate, not your card provider’s. Always Decline conversion so your bank handles it  you’ll get a much better deal.


 
Posted : July 10, 2025
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